Returns & Exchanges
At Magma, we want you to feel the heat of your new style, but if the fit isn't perfect, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your shopping experience is as fluid and bold as our collections.
Return Process
- 1.Initiate Your Request
Log into your Magma account and select the order you wish to return to generate a unique Return Authorization number.
- 2.Pack Your Items
Place the unworn items with original tags attached into the original packaging to ensure the garments remain protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided in your portal and secure it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
